Return and Refund Policy

Last updated: September 10, 2026

At Get Hollow Socks, we want you to feel confident with your purchase. If something is not right, contact us at support@gethollowsocks.co and we will help you.

99-Day Money-Back Guarantee

We offer a 99-day money-back guarantee from the date your order is delivered. If you are not satisfied with your socks, email us at support@gethollowsocks.co with your order number and the reason for your return.

Returns

To start a return, contact us at support@gethollowsocks.co. Items must be returned clean, dry, and with your order information included. We reserve the right to refuse returns that are damaged, heavily worn, altered, or not eligible for return.

Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you need a different size or color, contact us at support@gethollowsocks.co. Exchanges are subject to product availability.

Damaged, Defective, or Wrong Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@gethollowsocks.co. Please include your order number and clear photos of the issue so we can make it right.

Promotional Orders

For Buy 2 Get 2 Free, bundle, or discounted offers, refunds are based on the actual amount paid. If a return causes the order to no longer qualify for a promotion, the refund amount may be adjusted accordingly.

Contact

For return or refund questions, contact:

Get Hollow Socks
Email: support@gethollowsocks.co
Website: https://gethollowsocks.co